Refund Policy

At Dealership Website Design, we want you to feel completely confident in your purchase. That’s why we offer a clear and fair refund policy.

1. 30-Day Money-Back Guarantee

As a new customer, you may request a refund within 30 calendar days of your Date of Purchase, for any reason.

The Date of Purchase is the date you paid the Setup Fee (the one-time fee to build your website).

The Refund Period is the 30-day period starting from this Date of Purchase.

2. Completing the Questionnaire

To build your website, we require a short business questionnaire to be completed.

If you do not complete the questionnaire, you will not receive a website — but you can still request a refund within the Refund Period.

3. Refunds Outside the 30-Day Period

After the Refund Period has ended, refunds are not available.

Not completing the questionnaire does not extend your Refund Period.

Outside the Refund Period, all sales are final and non-refundable.

4. Delays in Delivery

If we do not deliver your website within 7 days of receiving your completed questionnaire, we will extend your Refund Period by the same number of days we were delayed.

Example: If your website is delivered 8 days after you complete the questionnaire, your Refund Period will be extended by 1 extra day.

5. Refund Amounts

Refunds include the full amount paid minus the cost of a custom domain name, if one was registered.

If no domain was selected, the full amount of your subscription will be refunded.

Summary – Shop With Confidence

We believe in keeping things simple and transparent. With our 30-Day Money-Back Guarantee, you can try our service risk-free. If you’re not completely happy, just request a refund within the refund period — no hard feelings.